Help and questions

Send the size, count and whether it is plain or printed. The written price follows by email inside one business day.

You ask. Every order runs on a written quote, a proof where printed, and an invoice you pay after approval. Nothing is bought on the site itself.

By invoice, after you approve the quote and the proof. No card is needed to ask for a quote.

Yes. Plain sheets, rolls, rounds and liners are quoted the same way and skip the proof stage.

Yes. The minimum is 1,000 sheets or one roll, which suits a single truck or a small shop.

Yes. Delivery is free and tracked to any US address, so the quote is the whole cost.

Yes. Tell us the previous order and we reuse the approved artwork, with a fresh proof only if anything changes.

Reply to the quote email, or call during Eastern business hours. A revised quote follows within one business day.

A PDF with your artwork placed on the sheet, round or liner at scale, with the ink colors and the print area marked.

Unlimited edits at the proof stage. Nothing prints until you approve a version in writing.

Vector files such as SVG, AI, EPS or PDF. A high-resolution PNG works for a single logo.

Yes. Give us the Pantone solid-coated number and we match it. Colors read a little warmer on unbleached stock.

One to four colors in food-safe soy and water-based inks, printed on the side that faces away from the food.

A repeat pattern shows the logo however the wrap folds. A single logo suits a sheet that lies flat in a box or a tray.

We tidy and redraw simple marks at the proof stage. A full design from scratch is not something we offer.

Tell us at once. If cutting has not started we can still stop it. Once printed, an approved-proof error is not a reprint claim.

Silicone-coated is rated to about 450°F typical, releases on both sides where double-coated and lasts 2 to 3 bakes. Quilon is rated to about 420°F, releases on one side and is single use.

Yes. Unbleached parchment carries a silicone finish on both sides and is rated to about 420°F typical. Only the pulp skips chlorine bleaching.

Parchment is grease-resistant rather than greaseproof. Greaseproof is a separate dense uncoated paper that resists oil but does not release baked food.

Quilon-coated stock, bleached or unbleached. Silicone-coated can be printed too; say which you need on the quote.

Basis weight runs about 27 to 45 lb depending on the stock. Heavier sheets hold their shape on a full sheet pan; lighter ones fold better as wraps.

No. Parchment is for oven cavities and air fryer baskets with food on it. Keep it away from broilers, open flames and heating elements.

No. It is the stock to pick when you want a clean white sheet in a display case or a bright background for a printed logo.

Silicone-coated sheets manage 2 to 3 bakes of the same food, unbleached about 2, Quilon one. Retire any sheet that browns or cracks.

12 × 16 in. It lies flat inside the 13 × 18 in pan without creeping up the rim under a convection fan.

Yes. Every size on the site is a typical size. Give us the measurement in inches and it is a custom cut on the same quote.

1,000 sheets, rounds, liners or pouches, or one roll. There is no minimum on the number of sizes in one order.

Yes. 6, 8, 9, 10 and 12 in are the usual picks, and any other diameter is cut to order.

Typical rolls run 164 ft, 500 ft or 1,000 ft in widths of 12 to 24 in. The quote prices each roll as one unit.

Yes. Pan liners can be straight, with cut corners so they fold flat, or with lift tabs. Air fryer liners come with tabs as standard.

That depends on the size and weight of the sheet. The quote states the case count and the number of cases for your order.

The minimum applies to each size and print. Two sizes means two lines of 1,000 on the quote.

Quote within one business day, then 4 to 6 business days in production after proof approval, then 2 to 3 business days in transit.

Yes. Free tracked delivery to any US address, with the tracking number emailed on the day it ships.

No. We deliver to US addresses only.

Sheets and rounds lie flat in cases. Rolls are boxed on the roll. Printed work is wrapped so the ink face stays clean.

Photograph the carton and the paper and email us within 10 days of delivery. We reprint or refund.

Wrong color against the approved Pantone, a logo in the wrong place against the proof, missing print or a miscut size.

10 days from delivery, with photos. After that we can still look, but the reprint policy no longer applies.

No. Parchment is cut and printed to order, so correct orders are not returnable. Ask for a smaller count on the next quote.